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Frequently Asked Questions

WHAT IS YOUR ADDRESS AND HOW DO I GET THERE?

3086 Jog Road, Greenacres, Florida, 33467. From 1-95, exit 10th Avenue and travel west to Jog Road. Buttonwood Plaza, is on your left hand side just before approaching Jog Road.

From Turnpike, exit Lake Worth Road, travel east to Jog Road, travel north (L) on Jog Road. Buttonwood Plaza will follow shortly on your right.

HOW ARE YOU DIFFERENT THAN OTHER STORES?

Our specialty is focusing on helping you find a designer Quinceañeara, Prom, Sweet 16 or Bat Mitzvah gown.

We do not divide our time with other services such as bridal, event planning or photography. We do one thing, but we do it right!

DO YOU CARRY DAMA DRESSES OR DRESSES FOR MY COURT?

Yes, we do. Please visit our short dress menu for our selections or stop by to see in person.

DO YOU HAVE A CATALOG?

Yes, additional styles and colors are available for your personal viewing via the designer’s catalog.

WHAT IS YOUR RETURN POLICY?

We want you to have no regrets about your purchase, so you can exchange your gown for another in store gown of equal or greater value within 3 days of your purchase.

Dress tags must not be removed or altered, and the gown must be in same condition as when purchased.

However, due to the nature of your special event, we do not allow refunds once purchased. We will make sure you are certain of your purchase before leaving our store.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept Cash, Visa, MasterCard, Discover and Debit Cards.

Sorry, checks nor American Express is accepted.

WHY AREN’T PRICES LISTED ON YOUR SITE?

Since we are not an online retailer, you will not see prices on our website. We are an informal showroom with tangible gowns, who also happens to have online presence.

DO YOU OFFER A LAYAWAY PLAN?

Yes, only gowns are available from our showroom.

WHEN DO I PAY FOR THE ALTERATIONS?

Payment for alterations is due at the time of your first fitting; when your gown has been pinned.

HOW MUCH WILL THE ALTERATIONS BE?

We need to see you in your gown, along with the actual under garments (bra and slip, if any) and the shoes you will be wearing, so we can be precise with your alterations and price.

HOW LONG WILL THE FITTING TAKE?

The first fitting usually takes approximately half hour to one hour.

CAN I ORDER A NEW DRESS OR DO I HAVE TO PURCHASE THE ONE IN THE STORE?

All gowns are subject to stock availability and some sizes and colors may not always be available, so if the gown in the store is the one you love, we encourage you to take it with you. This way you know exactly how the gown will look.

ARE ALTERATIONS INCLUDED IN THE COST OF THE GOWN?

No, alterations are a separate cost and not included with your gown.

Not all customers require alterations, so why include a fee that may not be necessary.

MAY I TAKE PHOTOS?

Yes, you may!

CAN YOU SHIP MY GOWN?

No, we cannot at as we are not set up for shipping at this time.

DO YOU RENT YOUR GOWNS?

No, we do not.

HOW MUCH ARE YOUR DRESSES?

Our dresses are modestly priced. Our price range begins at $900.00 and upward.

WHAT SIZES DO YOU CARRY?

In store, we carry dresses in size 00 to size 22, but additional sizes up to size 30 can be ordered.

DO I HAVE TO MAKE AN APPOINTMENT TO TRY ON DRESSES?

No, appointments are not required, and we do not charge for try on; however, on weekends, if you are not in store one hour prior to close, we permit only browsing to prevent having to abruptly stop due to store closure for the day.

DO YOU ALTER GOWNS NOT PURCHASED AT YOUR STORE?

Yes, we do! It doesn’t matter where you purchased your gown. We are professionals.

DO YOU STEAM OR PRESS THE GOWN?

Yes, we provide two complimentary steams. One for your photo shoot, and a secondary one for your event.

Gown must drop off ONE WEEK prior to either event, and not the same week of use, or you will be subject to a $50.00 rush fee.